Shipping policy

Shipping Policy

Thank you for shopping with Soft Stitch Company!

We offer both shipping and local delivery for your convenience.

Order Processing

Orders are typically processed within 2–5 business days, excluding weekends and holidays.

Shipping

Orders selected for shipping will be mailed to the address provided at checkout. Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery times may vary depending on the shipping carrier and destination.

Local Delivery

Local delivery is available for eligible customers within our designated service area. If local delivery is available for your address, it will appear as a delivery option during checkout.

We will contact you to arrange a convenient delivery time.

Incorrect Shipping Information

Please verify your shipping address before placing your order. Soft Stitch Company is not responsible for delays or lost packages caused by an incorrect or incomplete shipping address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact the shipping carrier first. If you still need assistance, please contact us and we’ll be happy to help.

Questions

If you have any questions about your order, please contact us at softstitchco@yahoo.com